Job Description

Job Description

Job Description

Essential Role Responsibilities:
MANAGEMENT TEAM/STAFF

• Interviewing, Hiring, Training, Development, Reviews, Coach and Counseling, assist in investigations, and working with General Manager -LAX and the Human Resources Manager.
• Assist with management development plans.
• Provides feedback for the Terminal Manager, Unit General Managers and Unit AGMs Quarterly Assessments.
• Attends weekly management team meetings and holds management team accountable for action plans and goals.
• Develops and ensures implementation of customer service training for all staff.

• Ensures team communication using pre-shifts, team meetings, bulletin boards, shift change meetings and one on ones.
• Ensures unit schedules are created in accordance with budgeted sales and utilizing Paycom.
• Holds management team accountable to the company policies and procedures at all times.
• Partners with Unit Managers to ensure Health Department Compliance and achievement of 90%+ scores.
• Responsible all security systems are in place and working properly.
• Regular Facility Walks with Management and team members.
• Create a culture that promotes a safe and heathy environment.
• Conduct regular inspections and audits to ensure compliance with health and safety regulations
• Conducts regular audits of company equipment, vehicles, and additional asset
• Supports on maintaining a professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management

• Partners with the Controller to analyze the individual Unit Financial Reports.
• Partners with the General Manager and Controller in creating Forecasts sales & budgets

• Five (5) years of food service-related management experience
• Experience working in Union Environment preferred.
• Analytical skills and financial acumen required.
• Positive attitude, maturity and integrity
• Excellent interpersonal communication and presentation skills
• Works with a sense of urgency and takes a proactive approach.
• Critical thinking skills with strong problem solving and conflict resolution skills
• Honest, trustworthy, and discreet with confidential information

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